My mother visited her mother's grave site yesterday (Sunday, October 2nd) and found her grave had sunk approximately 3'. As one can imagine, she was very upset. We understand that excessive rain and slope may affect the area around the graves but there should be controls in place, constant monitoring of grave sites, insuring this type of situation is corrected ASAP. However when she contacted the manager, Mrs. Davis, she was extremely rude and disrespectful to my mother and even hung up on her. When my mother visited their office this morning (Monday, Oct 3rd), Mrs. Davis demanded that she leave the building and stated she didn't have anything to do with the grounds. Instead of being sympathetic to the situation, she called the police. When the police arrived, he agreed with my mother and understood why she was so upset. We have several family members buried in Roselawn but I can assure you, no more. Not only is management below sub par, the grounds are in terrible condition. We will be contacting local news organizations to get the word out about this organization.
S.T. & his staff are exceptional!! They are professional but they are also very caring with the families that they serve. I cannot say enough about these wonderful people & the exemplary funeral home.
Roselawn Chapel Funeral Home is a US Funeral Home based in Martinsville, Virginia. Roselawn Chapel Funeral Home is located at 103 Clearview Dr, Martinsville, VA 24112, USA.
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